Your Questions, Answered

Building a home is an exciting journey, and we know you may have questions along the way. At Urban Homes, we pride ourselves on delivering exceptional quality, award-winning craftsmanship, and a client-focused experience. To make things easier, we’ve compiled answers to some of the most common questions about our services, house and land packages, building process, and more.

Whether you’re curious about our unique offerings, our house and land packages, or our approach to customisation, you’ll find helpful insights here. If your question isn’t covered, feel free to reach out to our friendly team — we’re always happy to help you on your home-building journey.

  • Why is Urban Homes considered one of the best builders
    in Hamilton, South Auckland and Coromandel?

    Urban Homes is widely recognised as one of the best builders in Hamilton because of our unwavering commitment to quality, craftsmanship, and client satisfaction. We treat every home we build as if it were our own, ensuring that each project is completed with integrity and care. Based in Hamilton, we proudly build throughout the Waikato, Coromandel, and South Auckland.

    At Urban Homes, we live by our core values of being humble, hungry, and smart. These values shape our relationships with clients, subcontractors, and team members. They’re also the foundation of our reputation for delivering exceptional homes and outstanding service.

    Here’s why so many choose Urban Homes for their dream build:

    • Two Decades of Experience: Building a home is one of the most significant decisions you will ever make so it is important to choose an experienced builder with a solid track record. For over 20 years Urban Homes have been designing and award-winning quality homes.
    • Award-Winning Craftsmanship: We are Waikato’s most-awarded Master Builder, achieving six National titles, are only Waikato’s only Platinum Award winning builder at the Registered Master Builders House of the Year Awards.
    • Fixed-Price Contracts: We provide a detailed fixed-price contract to give clients peace of mind throughout the building process.
    • Exceptional Quality Standards: Every home we build meets the Urban Quality Standard (UQS), a rigorous 197-point checklist ensuring the highest level of workmanship.
    • Comprehensive Support: We offer a 10-year Builders Guarantee and a 12-month quality assurance promise after handover, so you can enjoy your home with confidence.
    • Smart Finance Solutions: Our exclusive Smartkey finance option allows you to secure a house and land package with just a 5% deposit, simplifying the financial process.

    Urban Homes also treasure the journey of building a home. We focus on open communication, respect, and making the experience enjoyable for our clients. From the initial design discussions to handing over the keys, our team guides you every step of the way to ensure a stress-free and rewarding experience.

    If you’re looking for experienced builders in Hamilton, Waikato, Auckland or the Coromandel who combine quality, trust, and innovation, Urban Homes is here to turn your vision into reality.

  • What is unique about Urban Homes'
    house and land packages in the Waikato?

    Urban Homes’ house and land packages in Waikato are designed to provide flexibility, style, and quality. We offer hand selected sections in sought-after areas, allowing you to choose a favourite floor plan that fits your section size and orientation. Alternatively, our team can work with you to design and build your own unique masterpiece. Whether you’re envisioning a contemporary family home, or a home designed uniquely for your needs, our packages are tailored to suit your lifestyle.

  • What areas are your house and land packages located in Waikato, NZ?

    Our house and land packages are available in prime locations throughout Waikato, the Coromandel, Auckland and beyond, including:

     

    • Hamilton
    • Cambridge
    • Matamata
    • Whitianga
    • Te Awamutu
    • Matarangi
    • Raglan
    • Wharekaho
    • Ngaruawahia
    • Ngahinapouri
    • Newstead
    • Tamahere
    • Karaka
    • Ramarama

     

     

    Each area offers unique opportunities, from family-friendly neighbourhoods to coastal retreats. Explore our available packages to find the perfect spot for your dream home.

  • Why is Urban Homes recognised as Waikato’s most-awarded Master Builder?

    Urban Homes is proud to be Waikato’s most-awarded Master Builder and the first in the region to receive the prestigious Platinum Award at the 2022 Registered Master Builders House of the Year Awards. This award is given to builders who have achieved excellence across five or more National category titles, recognising consistent craftsmanship, creativity, and innovation.

    Urban Homes has six national titles including:

     

    • 2021 GIB National Show Home of the Year
    • 2019 Special Award for exceptional creativity, workmanship, and innovation
    • 2019 GIB National Show Home of the Year
    • 2019 Altus New Home of the Year ($750,000-$1 Million)
    • 2016 National show home of the Year
    • 2014 Builder’s Own Home

     

    If you’re looking for an award-winning Master Builder in Waikato to bring your dream home to life, Urban Homes is here to help. You can read more about our award wins here: https://urban.co.nz/why-urban/award-winning-master-builders-waikato/

  • Did Sam Cane, rugby player for the All Blacks and the Chiefs, build his house with Urban Homes?

    Sam Cane, rugby legend, and his wife Harriet recently built their dream home, and we were thrilled when they chose Urban Homes to take them through that journey. You can read more about their story here: https://urban.co.nz/sam-and-harriets-build-journey/

Building Process FAQs

  • What is the process of purchasing a house and land package in the Waikato?

    Purchasing a house and land package in Waikato with Urban Homes involves a streamlined process:

     

    • Explore Available Packages: Begin by browsing our current house and land packages in Waikato to find a location and design that suits your preferences.
    • Consultation: Schedule a meeting with one of our experienced New Home Consultants to discuss your chosen package, customisation options, and any specific requirements you may have.
    • Agreement: Once details are finalised, we’ll provide a comprehensive fixed-price contract outlining the scope of work, inclusions, and timelines.
    • Financing: On selected house and land packages, we offer financing solutions, such as our Smartkey finance option, which allows you to secure a package with a 5% deposit and no further payments until completion.
    • Construction: Our dedicated team manages the building process, ensuring quality, regular communication and adherence to timelines.
    • Handover: Our proven UQS (Urban Quality Standard) process ensures your home is scrutinised to ensure the highest level of craftsmanship is delivered every time. Upon completion, your home is thoroughly cleaned inside and out and we will enjoy a celebratory bottle of bubbles as we handover the keys to your new home.

     

  • Can I personalise predesigned house plans?

    Building from existing house plans is a great option for many home builders – it can make it much easier for you to plan, and budget, for your build. But can you personalise a house plan to make it your own and suit your needs? Yes! There are many ways you can personalise house plans and make your home unique – just like you. To answer this question fully, we’ve put together a full-length blog post. Click here to read it.

  • Can I customise the designs in your house and land packages?

    Yes, you can customise the designs in our house and land packages. Urban Homes offers flexibility in design customisation. You can choose from our extensive range of pre-designed floor plans, which can be modified to suit your lifestyle, section, and budget. Additionally, our design team is ready to bring your unique vision to life through custom designs.

  • What is included in your house and land packages in Hamilton and Cambridge?

    Our house and land packages in Hamilton and Cambridge typically include:

    • Land: A section in a sought-after location.
    • Design and Build: Architecturally designed home plans with options for customisation.
    • Construction: Complete building services adhering to our Urban Quality Standard (UQS) 197-point checklist.
    • Inclusions: Features such as quality fixtures, fittings, and landscaping, which may vary by package. For specific inclusions, please refer to the details of each package. Noting specific inclusions can be tailored to suit your needs.
  • Do you offer a warranty or guarantee for your builds?

    Yes, Urban Homes provides a comprehensive 10-year Builders Guarantee on all our homes, ensuring peace of mind regarding the quality and durability of your investment. Additionally, we offer a 12-month quality assurance promise after you’ve taken ownership of your home to address any issues that may arise.

  • How much does it cost to build a house?

    At Urban Homes we love to give straight-forward answers to help our clients in their planning and decision-making. However, this is one question that does require a slightly longer response. We’ve put together a blog post to answer the question of how much does it cost to build a house. Click on the link to read it.

  • What is the cost of your house and land packages?

    The cost of our house and land packages varies based on location, design, and inclusions. We offer a range of options to suit different budgets. If you have specific questions regarding pricing of packages, please contact one of our experienced New Home Consultants today.

  • Do you offer financing options or work with lenders?

    Yes, Urban Homes offers financing solutions, including our Smartkey finance option, which allows you to secure a house and land package with a 5% deposit and no further payments until completion. We also work closely with various lenders to assist you in obtaining the best financing options for your new home.

    For more information on our financing options, please contact our team.

Show Home FAQs

Urban Homes-Specific FAQs